Onboarding & Support
Getting Started
- Partner contacts api@pxc.co.uk to request access to our Product API Suite including company and billing details and users who require access
- Partners will be set up with a Mulesoft API account and provided with key API account information
- A training session will be set up with the Partner to give them an overview of Mulesoft Exchange
- Partner logs into Mulesoft Exchange and sets up API connections and tests endpoints
- API Onboarding will take a minimum of 1 week
Ongoing Support
For API general and technical queries, product information or problem solving, reach out and send us an email at api@pxc.co.uk with the required information below and our team will be happy to help:
- Name
- Email Address
- Phone Number
- Company Name
- Key Contacts
- Key information that will help us to resolve the query in a timely manner e.g. name of API, Endpoints, Request & Response payloads and time the issue started
- Screenshots